Managed IT Services
Without the right partner, outsourcing the provision and support of critical IT services can be a frustrating process. Xirco are markedly different.
Led by a Chartered IT Professional with many years of managed service desk experience across multiple business sectors, Xirco is able to tailor support services to suit your needs exactly. Whether you need a fully managed service – leaving us to seamlessly manage and support all IT equipment and users – or simply require some ad-hoc services to assist your existing staff, we are able to provide a service that suits your business.
- Unlimited remote access support from IT technicians
- On-site support and consultancy
- 24/7 automated monitoring & management
- Rolling monthly contracts with highly flexible terms
- Fully managed back-up and anti-virus
- Access to a wide range of software vendors and partners
Here at Xirco we support a number of businesses that have turned to us due to disappointing experiences with other partners. The feedback we have been receiving is fantastic. Reasons we regularly engage with new clients include:
- The business is receiving poor levels of technical support from existing partners
- The business is unsure about the quality of advice being given and need a second opinion
- Costs from existing partners are too high or inflexible
- IT suppliers are failing to understand the business
- There is a lack of transparency from existing suppliers
- Xirco have been recommended directly by existing clients
Xirco strive to maintain a close and productive relationship with all of our clients. The success of your business is our business.
We were recommended to Xirco in June 2015 as we had a major IT Upgrade.The whole of the process was carried out with friendly professionalism, in a convenient manor which never interfered with our business operation. All aspects of the work was explained to us in a language we could understand - not computer technical jargon - and was completed with little input needed from us.I have never experienced such friendly, helpful and efficient service and we will continue to use Xirco for our IT Support - can highly recommend you give Xirco a call - great service and technical knowledge.
Having worked with Xirco very closely for a number of years, I would have no hesitation in recommending them as an IT partner. We have successfully implemented several IT projects within our business using Xirco and the team always ensure that project scopes, technical requirements etc are well explained, with no IT jargon. Xirco work hard initially in a project to understand the needs of our business, which always then results in an excellent solution. The level of support provided is outstanding in all areas both pre and post implementation.
Jon is extremely knowledgeable about information security - as was apparent following Executive Management / Board presentations resulting in significant and valued changes within the business which have massively reduced our exposure.
Jon has proved to be a great project manager and is able to communicate with all stakeholders from users, through directors to suppliers. His calm, yet open and persistent approach and enthusiasm for his work has enabled him to deliver complex solutions with minimal resource.