The definition and required content of a disaster recovery plan is an unknown to many and the steps involved can be confusing. Nevertheless, with some technical assistance and a level of understanding of risk and available mitigation strategies, they are a simple concept to understand.
Despite their criticality, the number of businesses that do not have adequate recovery plans - particularly in the small business sector - is quite staggering. Even within the community who have them, many become unfit for purpose following business change and a lack of review.
Contrary to belief, an IT disaster recovery plan is not a backup tape, nor it an assumption that because part of your infrastructure is outsourced that it is not your problem. It is a subset of an overarching business continuity plan developed to ensure your business survives in the event of a disaster – irrespective of where you data and services are held.
Xirco will work closely with you to identify and assess the relevant company IT assets, environmental factors and risks associated with your business, and assist in providing sound disaster recovery and business continuity plans and solutions - be they technical, organisational or procedural. Realistic and practical measures can be defined, sought, documented and tested – covering disasters from a single server outages right through to a major flood or fire.
Where additional hardware, software and services are required, Xirco work with a number of trusted partners who provide cost effective high availability solutions, including:
- Secure online data backup
- Hosted and on-site replication solutions
- Email contingency
- High availability 3rd party hosting
- Hosted telephony and PABX
We were recommended to Xirco in June 2015 as we had a major IT Upgrade.The whole of the process was carried out with friendly professionalism, in a convenient manor which never interfered with our business operation. All aspects of the work was explained to us in a language we could understand - not computer technical jargon - and was completed with little input needed from us.I have never experienced such friendly, helpful and efficient service and we will continue to use Xirco for our IT Support - can highly recommend you give Xirco a call - great service and technical knowledge.
Having worked with Xirco very closely for a number of years, I would have no hesitation in recommending them as an IT partner. We have successfully implemented several IT projects within our business using Xirco and the team always ensure that project scopes, technical requirements etc are well explained, with no IT jargon. Xirco work hard initially in a project to understand the needs of our business, which always then results in an excellent solution. The level of support provided is outstanding in all areas both pre and post implementation.
Jon is extremely knowledgeable about information security - as was apparent following Executive Management / Board presentations resulting in significant and valued changes within the business which have massively reduced our exposure.
Jon has proved to be a great project manager and is able to communicate with all stakeholders from users, through directors to suppliers. His calm, yet open and persistent approach and enthusiasm for his work has enabled him to deliver complex solutions with minimal resource.