Dedicated IT Management
High quality IT Management is at the core of Xirco’s service offering. Whether or not IT Support services are provided by us, we can provide a dedicated high-level IT Manager to assist you at all levels of the business.
If you would benefit from having an experienced board-level manager to assist on strategic direction but simply do not have the resources to recruit in-house, Xirco can provide those services seamlessly at a time and frequency to suit you. By ensuring that we intimately understand your business, Xirco can ensure you make the right decisions and select the best strategic IT partners. We will also manage and advise 3rd party relationships for you – taking away the pain of managing multiple IT partners.
Senior staff within Xirco only undertake the role of IT Manager for a select number of businesses – ensuring that focus can be given to the needs of existing clients and maintain a high level of understanding of existing projects and pressures at any given time. This is not a reactive role, and as such it is critical that a level of trust is established over time in order that the client feels that the IT Manager has been fully absorbed into their business.
We were recommended to Xirco in June 2015 as we had a major IT Upgrade.The whole of the process was carried out with friendly professionalism, in a convenient manor which never interfered with our business operation. All aspects of the work was explained to us in a language we could understand - not computer technical jargon - and was completed with little input needed from us.I have never experienced such friendly, helpful and efficient service and we will continue to use Xirco for our IT Support - can highly recommend you give Xirco a call - great service and technical knowledge.
Having worked with Xirco very closely for a number of years, I would have no hesitation in recommending them as an IT partner. We have successfully implemented several IT projects within our business using Xirco and the team always ensure that project scopes, technical requirements etc are well explained, with no IT jargon. Xirco work hard initially in a project to understand the needs of our business, which always then results in an excellent solution. The level of support provided is outstanding in all areas both pre and post implementation.
Jon is extremely knowledgeable about information security - as was apparent following Executive Management / Board presentations resulting in significant and valued changes within the business which have massively reduced our exposure.
Jon has proved to be a great project manager and is able to communicate with all stakeholders from users, through directors to suppliers. His calm, yet open and persistent approach and enthusiasm for his work has enabled him to deliver complex solutions with minimal resource.